Our Commitment to Your Privacy

Last Updated: January 2025

Oregon Exterior Experts ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Please read this Privacy Policy carefully. By accessing or using our website and services, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website or services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • • Request a quote or estimate for our services
  • • Contact us via phone, email, or contact forms
  • • Schedule a service appointment
  • • Subscribe to our newsletter or marketing communications

This information may include your name, email address, phone number, mailing address, property address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • • IP address and location data
  • • Browser type and version
  • • Pages you visit and time spent on pages
  • • Referring website addresses

How We Use Your Information

We use the information we collect for various purposes, including:

  • ✓ To provide our services: Process your service requests, schedule appointments, and deliver our exterior cleaning, gutter, and roofing services
  • ✓ To communicate with you: Respond to your inquiries, send you service updates, and provide customer support
  • ✓ To improve our services: Analyze website usage patterns, gather feedback, and enhance user experience
  • ✓ To send marketing communications: Send you promotional materials, newsletters, and special offers (with your consent)
  • ✓ To comply with legal obligations: Meet legal requirements, respond to legal processes, and protect our rights

Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our customers, provided they agree to keep this information confidential
  • • Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety
  • • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
  • • With Your Consent: We may share your information with your explicit consent or at your direction

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use industry-standard security protocols and encryption technologies to safeguard your data. Our security measures include:

  • ✓ Secure socket layer (SSL) encryption for data transmission
  • ✓ Regular security assessments and updates
  • ✓ Limited access to personal information on a need-to-know basis
  • ✓ Secure storage of sensitive information

Your Privacy Rights

You have certain rights regarding your personal information, including:

  • • Access: Request access to the personal information we hold about you
  • • Correction: Request correction of inaccurate or incomplete information
  • • Deletion: Request deletion of your personal information (subject to legal obligations)
  • • Opt-Out: Unsubscribe from marketing communications at any time
  • • Data Portability: Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small data files stored on your device.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Types of cookies we use:

  • • Essential Cookies: Required for the website to function properly
  • • Analytics Cookies: Help us understand how visitors interact with our website
  • • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

Third-Party Links

Our website may contain links to third-party websites, such as review platforms, social media sites, or service providers. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes constitutes your acceptance of the updated Privacy Policy.